Available 24/7
Emergency Service
A furnace failure means a production shutdown. Our emergency team is available around the clock and on site anywhere in Germany within 24 hours.
Available 24/7
On site within 24h Germany-wide
In-house installation teams
How our emergency service works
01
Call
Call our 24/7 emergency hotline. An experienced engineer will take your call.
02
Initial assessment
Damage assessment by telephone and immediate recommendation. Initial measures can often be discussed straight away.
03
Deployment planning
Mobilisation of the next available team. Materials are prepared and loaded.
04
On-site deployment
Our team will be with you anywhere in Germany within 24 hours. Repair work starts immediately.
Typical emergencies
These situations call for swift action. Do not hesitate – call us before minor damage turns into a major problem.
- Crucible fracture or crucible leak
- Breakthrough of the refractory lining
- Hot spot on the furnace shell
- Cracking in the brick lining
- Spalling in the combustion chamber
- Failure of the furnace door seal
- Erosion in launders and transport vessels
- Damage following thermal shock
Why SBS in an emergency?
- In-house specialists – no waiting for subcontractors
- Material stock for immediate repairs
- Experience with over 40 furnace types
- Documentation and root cause analysis afterwards
- Optional maintenance contracts for prevention
Furnace emergency?
Every minute of shutdown costs money. Call now – we will help immediately.